eBay FAQs
You can find additional tips in our 'Getting started on eBay' article.
Connections last for 15 months, after which time, you will need to reconnect your account. Bibliopolis will send you an email when it is time to do so.
A change to your account, such as a new password, may also cause BookRouter to disconnect from eBay.
1. Click on 'Marketplaces' under the 'Routing' heading on the Control Panel menu. Then, locate 'eBay' in the list and click on Edit icon on the right.
2. Click on 'Connect' link in the right column to connect to eBay.
3. This will open a popup window where you will login to eBay with your eBay username and password. On the next screen, click the 'Agree' button to grant BookRouter application access. After, you can close this window and finish your setup of eBay.
4. Check your settings and change the 'Routing Status' to 'Enabled'. A popup window will appear confirming you would like to activate eBay, click the 'Activate' button. Then, click the 'Save' button.
You can choose to select items to be listed yourself or contact us to discuss ways that we can help automate selection.
If you are new to selling on eBay with low selling limits and would prefer to select items yourself, we recommend you mark individual items for sale on eBay after they have been uploaded. If your selling limits are higher, you can contact us about adding a field to your uploads.
First, login to your Admin/Control Panel, then click on 'Manage Inventory' under the 'Inventory' heading. Search for the item you would like to add to eBay.
Click 'Edit' icon at the right end of the item and it will open the details page of the item.
Go to the 'Marketplaces' tab. Then turn on the switch button for 'eBay'. (Note: your screen should not say 'inactive' next to eBay. If it does, please contact us.) When you are finished, click the 'Save' button.
- Has Photos = Yes
- Available = Yes
- eBay = No
This switch will not affect your BookRouter uploads. However, you will need to update your 'Payment' business policy after you are moved to the new system.
Please wait until after eBay has activated the new 'Managed Payments' system, then follow these steps:
Click here and log in to your account to go directly to the 'Manage your business policies' page. Click on the 'Payment' link above your policies to filter them by just your Payment policies.
Click the 'Edit' link to the left of the policy.
You will see a message in red to re-save the policy. You can edit the name or description, if you wish. Then, click 'Save'.
You should see a message saying you've successfully edited the policy.
No, BookRouter will only send items that have images.
Click on 'Manage Inventory' under the 'Inventory' heading on the Control Panel menu. Then, search for the item.
Click 'Edit' icon at the end, and it will open the item's details page.
Click 'eBay' tab which opens eBay properties modal.
Turn off the switch 'Use Auto Title'.
Edit the title, then click the 'Save' button.
Yes. In order to do so, you must first create the categories in your eBay store. BookRouter will only match the categories, it will not create them.
Then, you have two options:
1. If your eBay store categories are the same as those already uploaded to BookRouter via upload or data-entry, they will automatically be matched in eBay.
2. If the store category names are different in eBay, then you can assign 'StoreCategoryID' in BookRouter to the category under our 'Manage Categories' tool. On the category edit page there is a 'Custom' tab where you will find an 'eBay StoreCategoryID' field.
First, you will need to find your category ID on eBay. Click here to go to your 'Manage My Store' page. Then, click the 'Store Categories' link on the left.
Click on the category name.
Then, look at the URL. The number to the right of "catid=" is the store category ID.
Once you have your category ID, login to your Control Panel/Admin. Click on the 'Categories' link under the 'Inventory' heading in the Control Panel menu. Then, enter the 'Category Name' you would like to assign the store category name to.
We do not support auctions; however, you can create auction listings directly on eBay. If you would like to list items for auction, they should not be included in your upload.
Click on 'Manage Inventory' under the 'Inventory' heading in the Control Panel menu. Then, search for the item by ID in the 'Keyword Search' field.
Click 'Edit' under the item.
Click on the 'MARKETPLACES' tab. Then, turn off the switch for eBay and click the 'Save' button. (Note: your screen should not say 'inactive' next to eBay, if it does please contact support@bibliopolis.com.)
Yes. When you are initially setting up your business policies, we recommend focusing on your default policies for payment, returns, and shipping. For help with this, click here. If you would like help setting up additional shipping policies, please contact us at support@bibliopolis.com.
Click on 'Manage Inventory' under the 'Inventory' heading. Find your item using it's Item ID.
Click 'Edit' icon at the end of item in the list which you want to edit.
Click on 'EBAY' tab to open eBay properties for that item.
Turn off the switch for 'Allow Re-Pricing' and click the 'Save' button to save the changes.
Click on 'Manage Inventory' under the 'Inventory' heading and find your item using it's item ID.
Click 'Edit' icon at the end of each item which you want to edit.
Click the 'EBAY' tab to go to eBay properties.
To change your 'Auto Accept Price' and 'Auto Decline Price' for your item, click the 'Change' links next to each and enter your updated prices. When you are finished, click the 'Save' button.
To completely remove the 'Best Offer' option from this items eBay listing, First click the 'Change' link next to 'Allow Best Offer' and then uncheck 'Allow Best Offer'. When you are finished, click the 'Save Properties' button.
Bibliopolis does not support all 'eBay Categories', only those listed. If you are interested in adding a eBay category to your site contact support@bibliopolis.com
To change your item's 'eBay Category', Click on 'Manage Inventory' under the 'Inventory' heading of the Control Panel. Then search keyword for your item by it's 'Item ID'.
Click the 'Edit' icon at the end of an item which you want to edit.
Click on the 'EBAY' tab to go to eBay properties.
Scroll down to the 'Listing' heading and under the 'Category' label, click the 'Change' button.
Click 'Select a Topic' dropdown menu & click the topic that best fits your item.
Select the categories that best describe your item.
When setting a 'eBay Category' the selection must be made all the way to the 'leaf' level as eBay calls it. Meaning, you have to drill all the way to the last level of any given 'Category Tree'. You can’t stop at a level when there is still another sub-level. eBay doesn’t allow that. And when you are finished changing your items 'Category' click the 'Save' button.