How do I use BookRouter™ to connect to / start selling on Abebooks?

How do I use BookRouter™ to connect to / start selling on Abebooks?

Step 1: Log in to your AbeBooks account, scroll down to the footer and click on 'Customer Support'.











Under the 'Self-service tools' heading, click 'Contact Customer Support'.


Click 'Selling'.


Click 'Managing your inventory'.



Click 'Inventory files'.



Step 2: Send a message to ABE customer support with the following message:

IdeaThere are 2 methods for sellers to contact the ABE Customer Support team.
Method 1 (preferred): Sellers can sign into their Seller Account on AbeBooks.com and use the "Customer Support" link at the bottom of each webpage.
Method 2 (traditional): Sellers can send an email to seller@support.abebooks.com
  1. IMPORTANT: Sellers must send emails from the same email address they use as their main email for their vendor accounts on AbeBooks.com.          

Copy everything between the green notes and paste / send it to ABE using either Method 1 or 2.
Start copy below...

Please note my new upload file is now coming from BookRouter™ in your standard AbeBooks format per your support documentation here:


Please notify me a soon as you have made the necessary changes to my account so that I may begin to upload my records as soon as possible.
IdeaEnd copy above                                                                                                                                                                                                                                         

Step 3: Locate your FTP Username and FTP Password/API Key

Login to Abebooks. Scroll down to the 'Member's Menu' then click 'Account Details' under the 'My Personal Information' heading.



Click on 'Marketplace Profile'. 


Scroll down to 'Account information'. The 'User ID' is your FTP Username. 


Click on 'My Account' and scroll down to return to the 'Member's Menu'. Then, click 'My API Key' under the 'My Personal Information' heading.


Click on the 'Regenerate API Key' button. Please be sure to copy and save the API Key.


Step 4: Enter your FTP Username and FTP Password/API Key

Login to your BookRouter's Admin/Control Panel. Click on 'Marketplaces' under the 'Routing' heading.


In the Marketplaces list, locate 'AbeBooks', then click the 'Edit' icon in the 'Actions' column to update its details.


On the right-side panel, leave the 'Routing Status' set to 'Paused' until you receive confirmation that AbeBooks has adjusted your upload format.



Under Credentials title, click on the FTP Settings dropdown, enter your FTP Username and FTP Password, then click 'SAVE'.



Step 5: Receive confirmation from Abebooks.

Once Abebooks has confirmed that your upload format has been adjusted, update your 'Pricing Strategy' details and 'Sync Rules' preferences and change the following settings:

Routing Status: set to “Enabled”

Include Images: set to “Yes”

Purge Ready: set to “Yes” (only do this if your website inventory is up to date)


    

Step 6: After making the changes, scroll down to click on 'SAVE' button to apply the changes.

      You can choose from the 'Save' dropdown options in the top-right corner:
      a) Save and Exit – Saves your changes and closes the page.
      b) Exit without Saving – Leaves the page without saving your changes.

      Be sure to select Save and Exit if you want your updates to be applied.




Within in an hour, our system will send a purge/replace file with all of your active inventory items. Going forward, we will upload adds and deletes as they are received on the website.